At PureAttire, we want to ensure that your shopping experience is as smooth and easy as possible. That’s why we offer fast and reliable shipping, so your order arrives on time and in perfect condition. Read on for all the details about our shipping process!
Processing Time
After you place your order, our team will process and ship it as quickly as possible. Orders are usually processed within 1-2 business days. If there are unexpected delays, we will notify you as soon as possible.
Shipping Methods & Delivery Times
We offer various shipping options so you can choose the method that suits you best. Below are the shipping options for orders within the Netherlands, Belgium, and Switzerland:
Standard Shipping:
Delivery time: 4-6 business days
Cost: Free (for all orders within the Netherlands, Belgium, and Switzerland)
Shipping Costs
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Free shipping for all orders within the Netherlands, Belgium, and Switzerland.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can easily follow your package. Simply visit the carrier’s website to track your shipment.
Lost or Missing Packages
We take all precautions to ensure your order arrives safely. However, if your order does not arrive within the expected delivery time or appears to be lost, please contact us immediately at info@pure-attire.com. We will investigate the matter and assist you as soon as possible. Please note that if the tracking shows the package as "delivered," we are not responsible for lost packages.
Shipping Issues or Errors
If there are problems with your order—such as incorrect items, missing products, or damage during transport—please contact us immediately at info@pure-attire.com. We will resolve the issue quickly and ensure you are satisfied with your purchase.
Packaging
We ensure your order is well packaged so it arrives in perfect condition. We also prioritize environmentally friendly packaging materials as part of our commitment to sustainability.
Important Notes:
- All delivery times are estimates and may vary due to factors such as weather conditions, postal service disruptions, and supplier delays.
- Orders placed on weekends or holidays will be processed on the next business day.
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Certain products are shipped directly from a supplier outside the European Union, namely China. This may affect delivery time and the handling of returns. In accordance with our Terms of Service (see section 24), by placing an order you agree to delivery from a third country.
We are glad you chose PureAttire and we ensure your order arrives quickly and safely. If you have any questions or need assistance, please do not hesitate to contact our customer service team—we are happy to help!
